CQ Services, Inc. employees will not access any personal identifying or financial information within the customer's computer which is outside the scope of the repair without the customer's prior knowledge and consent.
It is CQ Services, Inc.'s legal responsibility to report any pirated software witnessed during the repair to the appropriate authorities.
CQ Services Inc. will only preform a repair on a computer that is legally owned by the customer. Only those computers presented to the CQ Services, Inc. by the authorities with the appropriate legal order will be examined without the customer's expressed consent. CQ Services, Inc. reserves the right to reject any computer repair whose ownership is suspect. If CQ Services, Inc. suspects a computer brought in for repair is stolen property, it is CQ Services, Inc.'s legal responsibility to report this suspicion to the appropriate authorities.
CQ Services, Inc. employees will never copy any personal information, software or files which are outside the scope of the repair without the customer's prior knowledge and consent. All backups of personal information, software or files that are made in the duration of the repair are destroyed before the customer's computer is returned to the customer, unless otherwise directed by the customer. In the event that the customer directs CQ Services, Inc. to back up certain information, only those folders to which the CQ technician is specifically directed will be backed up. CQ Services, Inc. will never, under any circumstance, search customer file folders to find a specific file or file type. To protect both the customer's privacy and CQ Services, Inc.'s legal responsibility, CQ Services, Inc. relies upon the customer to direct the technician to the exact folder the customer wishes to be backed up.